INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. You will receive the same product that is shown in the product pictures. Although, there might be some color variations due to the light, monitor settings, etc.

Where can I view my product invoice?

Once you complete your purchase by making payment and the order is
confirmed, you will receive an email at the email address you have provided
while making a purchase, containing your order confirmation details. Hence,
we advise you to provide the correct email address.

How can I return an item?

Currently, ShKo does not have ‘Return Item’ facility, unless you receive a
damaged piece.

Will you restock items indicated as ‘Out of Stock’?

It is completely ShKo’s discretion to restock any of the ‘Out of Stock’ items.
You may choose to provide us with your email address using ‘Notify Me’
button and we will let you know if the item comes back in stock.

Where can I ship my order?

Currently, ShKo ships its products all over India. You may choose to get it
delivered to addresses within India. In case your address is not serviceable by
any of our delivery providers, ShKo will contact you to resolve the issue.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS